Frequently Asked Questions
Everything you need to know about your Leatt gear and orders.
How do I determine the correct size for my protective gear?
We provide detailed size charts on every product page. We recommend using a soft measuring tape to check your head circumference for helmets and chest/waist measurements for body armor to ensure a secure, 'Science of Thrill' fit.
What is the standard shipping timeframe for orders?
Most orders are processed within 1-2 business days. Standard shipping typically takes 3-7 business days depending on your location, while expedited options are available at checkout.
What is your return policy for helmets and apparel?
We offer a 30-day return policy for items in new, unused condition with original packaging and tags attached. Please note that for safety reasons, helmets must be returned with all protective films intact.
Do you offer a crash replacement program?
Yes, Leatt offers a crash replacement program for helmets and neck braces. If your gear is damaged in a crash within the warranty period, you may be eligible for a discount on a replacement item.
How should I clean and maintain my Leatt neck brace?
We recommend cleaning your neck brace with a damp cloth and mild detergent. Avoid using harsh chemicals or high-pressure washers, as these can damage the structural integrity of the composite materials.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and interest-free installment options like Klarna or Afterpay in select regions.